Frequently asked questions.

Klarvo is an EU AI Act compliance platform for European SMEs. It runs every AI system you operate through KlarvoEngine — a structured compliance engine built on the full legal text — and produces the verdict, the obligations, and the audit-ready evidence vault.

SMEs that operate AI systems — chatbots, content tools, analytics, recruitment AI, vendor AI. Klarvo is priced for teams of 1–250, with unlimited team members on every tier.

Free signup, one AI system classified in under 10 minutes. Most organisations have their full inventory and Article 50 disclosures live within a working week.

Klarvo's compliance engine. The full legal text of the EU AI Act, every EU AI Office guideline, 70+ worked edge cases, and industry frameworks, encoded into a structured pipeline that produces article-cited verdicts.

A general-purpose chatbot reads blog posts about the law. KlarvoEngine reads the law itself and the official guidance, in a structured pipeline that produces typed, article-cited output — not freeform text. You can cite every classification back to the article that drove it.

On inputs the engine has seen before, yes — re-running the same system description returns the same verdict. Genuinely novel cases are flagged for review rather than guessed.

Yes — like GDPR, the AI Act has extraterritorial reach. If your AI system affects people in the EU, the Act applies regardless of where your business is registered.

2 August 2026 — Article 50 transparency obligations become enforceable on that date. There is no transitional grace period. The Digital Omnibus may delay Annex III high-risk obligations to December 2027; Article 50 is unaffected.

Up to €35M / 7% of global turnover for prohibited practices; €15M / 3% for other breaches including transparency. For SMEs the cap is the lower of the two (Article 99(6)).

Yes. 1 AI system, full classification, evidence vault (1 GB), watermarked exports. No credit card, no trial expiry, no time-bomb. Permanent.

Klarvo charges by the number of AI systems you operate, not by the number of users on your account. Unlimited team members on every tier including Free. Compliance is a team sport.

Yes. One click in the Stripe customer portal. No long-term contract on any tier.

EUR. Stripe Adaptive Pricing displays local currency at checkout.

Supabase EU region. Row-level security on every table — your organisation's data is invisible to every other organisation. Evidence files sit in a private bucket; access flows through the platform with an RLS-equivalent check, never via direct public links.

No. Your AI-system descriptions are sent to the engine for classification but are not used to train any underlying model. AI privacy controls in Settings let you minimise what's shared per-organisation. Evidence file contents never leave the vault.

Account deletion cancels every active subscription and pseudonymises identifiable data. Audit logs are retained on a documented schedule for legal-defensibility, then hard-deleted. The full data export is downloadable before deletion.