What is KlarvoEngine?

KlarvoEngine is Klarvo's regulatory intelligence engine. It analyses your AI system through a 3-pass classification pipeline and produces an article-cited compliance memo with obligations, deadlines, and recommended controls — in under 60 seconds.

What is the EU AI Act?

The EU AI Act (Regulation 2024/1689) is the world's first comprehensive AI regulation. It classifies AI systems by risk level and imposes obligations on providers and deployers of AI systems operating in the EU.

Any organisation that provides or deploys AI systems affecting people in the EU — regardless of where the organisation is based. This includes websites with AI chatbots, companies using AI analytics, and businesses integrating AI models into their products.

Prohibited AI practices have been enforceable since February 2025. GPAI model obligations since August 2025. Article 50 transparency and most remaining obligations apply from August 2, 2026.

What are the penalties?

Up to €35 million or 7% of global turnover for prohibited practices. Up to €15 million or 3% for transparency and other violations. For SMEs, the penalty is whichever amount is lower.

AI Literacy Requirements (Article 4)

Article 4 of the EU AI Act requires providers and deployers to take measures ensuring sufficient AI literacy of their staff and other persons dealing with the operation and use of AI systems on their behalf. This obligation has applied since 2 February 2025.

What the Law Requires

Article 4 states that measures must:

Ensure sufficient AI literacy of staff

Take into account the technical knowledge, experience, education, and training of the persons involved

Consider the context in which the AI systems are to be used

Account for the persons or groups of persons on whom the AI systems are to be used

This means training should be role-appropriate — not one-size-fits-all.

Who Needs Training

Role Category

Training Need

Priority

All staff using AI tools

Basic AI literacy: what AI is, how it works, limitations, responsible use

High (applies since Feb 2025)

AI system operators

System-specific training: how to use the system correctly, interpret outputs, escalate issues

High

Human oversight personnel

Advanced: system capabilities, failure modes, intervention procedures, authority to stop

Critical (for high-risk)

Reviewers/approvers

Assessment competence: how to evaluate classifications, evidence, and compliance artifacts

Medium

Leadership/board

Governance awareness: AI risks, regulatory landscape, organisational responsibilities

Medium

What Training Must Cover

Basic AI Literacy (All Staff)

What AI is and how it differs from traditional software

Common AI capabilities and limitations

Responsible AI use principles

Your organisation's AI acceptable use policy

How to report concerns about AI behaviour

System-Specific Training (Operators)

How the specific AI system works

What outputs it produces and how to interpret them

Known limitations and failure modes

When and how to escalate issues

Data handling and privacy requirements

Oversight Training (High-Risk System Oversight)

Deep understanding of the system's functioning

How to monitor for bias, drift, and errors

Authority and procedures for intervention/suspension

Incident response procedures

Regulatory obligations specific to high-risk deployers

Demonstrating Compliance

To prove Article 4 compliance, you need evidence of:

Training program exists: Documented training plans by role

Content is appropriate: Training materials cover relevant topics

Training is delivered: Records of sessions conducted

Completion is tracked: Who completed what, when

Refresh is scheduled: Annual or more frequent re-certification

Effectiveness is assessed: Quiz results or competency checks (optional but recommended)

Using Klarvo for Training Tracking

Klarvo's Training module lets you:

Define training programs by role category

Assign training to team members based on their AI system responsibilities

Track completion with dates and evidence

Set refresh cadence (typically annual)

Generate training reports for auditors — including a branded Training Compliance PDF Report showing completion rates, expiring training, and Article 4 compliance status

Link training to AI systems — showing which system operators have been trained

View the Training Gap Matrix — switch to Matrix view to see training gaps across your team at a glance, with a visual grid of team members vs training types

Training Content Sources

Klarvo doesn't provide training content, but you can use:

Internal training materials (upload PDFs, link to videos)

External courses (MOOC platforms, vendor training)

Vendor-provided system training

Industry body resources

Klarvo's own documentation (this docs section covers many concepts)

Compliance Timeline

AI literacy obligations apply since 2 February 2025. This means:

You should already have a training program in place

Completion records should be current

New staff should receive training before operating AI systems

Best Practices

🎓 Role-based training: Don't give everyone the same training — tailor to responsibilities

📋 Document everything: Training plans, materials, completion records, and quiz results are all evidence

🔄 Annual refresh: AI evolves fast — retrain annually at minimum

🏷️ Link to systems: Connect training records to the AI systems people operate

⏰ Train before access: Ideally, no one should operate an AI system without completing relevant training