Tracking Training Completion
Tracking who has completed what training — and when — is the core evidence for Article 4 AI literacy compliance. Klarvo provides tools to track, remind, and report on training completion across your organization.
Completion Tracking
For each training assignment, Klarvo tracks:
| Participant | Who is assigned |
| Program | Which training program |
| Course(s) | Individual courses within the program |
| Status | Not Started / In Progress / Completed / Overdue |
| Completion Date | When they finished |
| Certificate | Uploaded completion evidence |
| Expiry Date | When re-certification is needed |
Marking Completion
Training can be marked complete in several ways:
Method 1: Self-Reporting
The participant navigates to Training → My Training
Opens the assigned course
After completing the training material, clicks Mark Complete
Optionally uploads a completion certificate or quiz result
Status changes to "Completed"
Method 2: Admin/Manager Marking
Navigate to Training → Program Management
Find the participant
Click Mark Complete on their behalf
Upload evidence of completion
Add notes if needed
Method 3: Bulk Marking
After a group training session:
Navigate to the program
Click Bulk Update
Select all participants who attended
Mark as complete with the session date
Upload attendance records as evidence
Reminder System
Klarvo sends automatic reminders:
| Initial assignment | When training is first assigned |
| Progress reminder | 7 days before due date (if not started) |
| Due date reminder | On the due date (if incomplete) |
| Overdue alert | 7 days past due date |
| Re-certification reminder | 30 days before expiry |
Completion Evidence
For audit purposes, retain evidence of completion:
Completion certificates: From external training platforms
Attendance records: For in-person or live training sessions
Quiz results: Scores and pass/fail status
Self-attestation: Acknowledgement that training was completed
Policy acknowledgement: Signed acceptance of AI acceptable use policy
Upload these as evidence in the Evidence Vault and link to the LIT (AI Literacy) control family.
Dashboard Metrics
Training completion feeds into:
Dashboard Training Coverage: Percentage of required training completed
Audit Readiness Score: Training is 25% of the composite score
Per-System Training Status: Shows whether operators of each AI system are trained
Best Practices
✅ Track everything: Even informal training sessions should be documented
📅 Act on reminders: Don't let training go overdue — it's a visible compliance gap
📋 Upload evidence: Completion without evidence is hard to prove in an audit
🔄 Plan re-certification: Set expiry dates when marking completion
📊 Monitor the dashboard: Training gaps are immediately visible in the Training Coverage metric