Notification Preferences
Klarvo sends notifications to keep you informed about compliance activities. You can configure what you receive and how you receive it.
Notification Channels
| Channel | Description |
| In-App | Notifications in the Klarvo interface (bell icon) — always on |
| Email notifications for important events — configurable |
| Weekly Digest | Summary email of the week's compliance activity — configurable |
Notification Types
| Event | Default | Configurable |
| Task assigned to you | ✅ In-App + Email | Yes |
| Task overdue | ✅ In-App + Email | Yes |
| Evidence approval request | ✅ In-App + Email | Yes |
| Evidence approved/rejected | ✅ In-App | Yes |
| Evidence expiring (30 days) | ✅ In-App + Email | Yes |
| Evidence expired | ✅ In-App + Email | Yes |
| Classification completed | ✅ In-App | Yes |
| Reassessment triggered | ✅ In-App + Email | Yes |
| Incident created (Critical/High) | ✅ In-App + Email | No (always on) |
| Team member invited | ✅ In-App | Yes |
| Training assigned | ✅ In-App + Email | Yes |
| Training due/overdue | ✅ In-App + Email | Yes |
| Contract renewal approaching | ✅ In-App + Email | Yes |
| Weekly digest | Yes |
Configuring Preferences
- Frequency: Weekly (default) or Daily
- Day of week: Monday (default)
- Include/exclude specific categories
Managing Notification Volume
If you're receiving too many notifications:
Best Practices
🔔 Keep critical alerts on: Never disable incident or reassessment notifications
📧 Enable the weekly digest: It's a useful compliance check-in even if you disable individual emails
🎯 Match to your role: Admins need more notifications than Viewers
📱 Check in-app regularly: The bell icon shows unread notification count